Question 1

General Email Instructions

Accepted Answer

Email setup can be initiated through the customer portal. You can set up email for individual services, such as a single domain name, or all services simultaneously.

Access the email setup portal here

|| If you haven’t already set up an email account, do so on the customer portal (from the Main Menu under Settings -> Email).

Email Client

Q: Two-Factor Authentication (2FA)

<p><strong>Two-Factor Authentication (2FA)</strong> provides enhanced security for your user account by requiring an additional verification step upon login to the <a href="https://oma.avaruus.net">Oma Avaruus</a> customer portal. This mitigates the risk of unauthorized access to your information, even if an attacker possesses your password. The following outlines the activation process.</p> <h3 id="activatingtwofactorauthentication">Activating Two-Factor Authentication</h3> <p>| To implement Two-Factor Authentication, you will need a mobile authentication application, such as Google Authenticator (download for Android or iPhone).</p> <ol> <li>Log in to the <a href="https://oma.avaruus.net">Oma Avaruus</a> customer portal.</li> <li>Click the large profile button in the upper right corner and select “Settings” from the dropdown menu.</li> <li>Select “Two-Factor Authentication” and click the “Enable 2FA” button.</li> <li>Scan the QR code displayed on the screen using your chosen application. You can download Google Authenticator from <a href="https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2">Android</a> or <a href="https://apps.apple.com/us/app/google-authenticator/id388497605">iPhone</a>.</li> <li>Once the application has added your user account, obtain the next six-digit one-time code from the application and enter it on the page to enable authentication each time you log in.</li> <li>The “Settings” for Oma Avaruus will now display “Two-Factor Authentication: Enabled,” and Two-Factor Authentication is activated.</li> </ol> <h3 id="twofactorauthentication">Two-Factor Authentication</h3> <p>Once you have enabled Two-Factor Authenti</p>

An email client is a software program that you install on your computer or mobile device to send and receive emails. Below is a list of some of the most popular and commonly used email clients for computers and mobile devices.

For Computers

Windows

Windows Mail / Outlook (Included with the operating system)
Mozilla Thunderbird (Click here to download)

Mac OS X

Mail (Included with the operating system)
Mozilla Thunderbird (Click here to download)

Linux

Mozilla Thunderbird (Click here to download)

Mobile

Android devices (Click here for instructions)
iPhone / iPad (https://support.apple.com/fi-fi/HT201320)

Please primarily follow the instructions for your mobile device.

Email Settings

Once you have installed your preferred email client on your computer, set up the following settings:

Receiving and Reading Emails

Configure your email client to use the following connection method for

Question 2

FTP Access

Accepted Answer

FTP deployment can be achieved using a standard FTP client. The following instructions outline the process:

FTP Client Configuration

To establish an FTP connection, you will need an FTP client application. The following clients are recommended:

| FTP Client | Microsoft Windows | Mac OS X | Linux | | ---- | | FileZilla | ✓ | ✓ | ✓ | | WinSCP | ✓ | | |

Connection Settings

To configure your FTP client, you will need the following connection settings, which can be found on your Customer Pages at https://oma.avaruus.net. Navigate to Settings -> Websites and select the “Connection to Server” tab. This tab provides the necessary connection details, including the username and password.

The following details are provided as an example using FileZilla:

| Settings | | | ---- | | Username/Käyttäjätunnus | Same as your account name | | Password/Salasana | Obtained from Customer pages | | Host Address/Isäntänimi | www.OMADOMAIN.FI (Replace OMADOMAIN.FI with your actual domain name) |

Connection Methods

Note: The following two connection methods utilize a standard FTP password, which can be found on the Customer Pages under Settings -> Websites -> Connection to Server.

| Protocol | Port | | ---- | | SFTP - SSH File Transfer Protocol | 23 | | FTP - File Transfer Protocol (Unsecured, Not Recommended) | 21 |

Note: When using Port 22, the password utilized is the shell password, which must be obtained separate

Question 3

SMTP Server for Outgoing Mail

Accepted Answer

To use Avaruus.net’s provided SMTP server for sending emails, follow these instructions:

First, enable the SMTP server for each email account on the customer pages by following these steps:

Select Settings -> Email from the left-hand menu.
Choose your email account and click Edit.
In the opened window, click Sending.
Check the box next to “Enable SMTP Server (Authenticating SMTP Server)”.
Save the settings.

Once you have enabled the SMTP server, use the following outgoing mail settings in your email program:

SMTP Server: smtp.avaruus.net
Port: 465
Protocol: SSL/TLS
SSL Connection: ON
Authentication Method: “Normal Password”
Username: (your full email address)
Password: (the password set for your email mailbox)

Or, if your email program supports the StartTLS protocol, you can use the following settings:

SMTP Server: smtp.avaruus.net
Port: 587
Protocol: StartTLS
Authentication Method: “Normal Password”
Username: (your full email address)
Password: (the password set for your email mailbox)

Settings for Microsoft Outlook 2010

Outgoing Mail Server (SMTP): smtp.avaruus.net Outgoing Server Tab: [X] My outgoing server (SMTP) requires authentication Log on using User Name: (your email address completely) Password: (the password set for your email mailbox) Advanced Tab: Server Port Numbers:Outgoing mail (SMTP): 465 [X] This server required a secure connection (SSL)

Settin

Question 4

Two-Factor Authentication (2FA)

Accepted Answer

Two-Factor Authentication (2FA) provides enhanced security for your user account by requiring an additional verification step upon login to the Oma Avaruus customer portal. This mitigates the risk of unauthorized access to your information, even if an attacker possesses your password. The following outlines the activation process.

Activating Two-Factor Authentication

| To implement Two-Factor Authentication, you will need a mobile authentication application, such as Google Authenticator (download for Android or iPhone).

Two-Factor Authentication

Once you have enabled Two-Factor Authenti

Question 5

Canceling Service

Accepted Answer

Service cancellation can be initiated through the customer portal. You can cancel individual services, such as a single domain name, or all services simultaneously.

Access the cancellation portal here

|| To facilitate a domain name transfer to another service provider and/or registrar, a transfer key (intermediary exchange key or auth-id/EPP code) can be ordered during the cancellation process.

Question 6

DNS Records

Accepted Answer

Domain’s DNS records (i.e., zone records) are instructions in the domain’s DNS server that provide information about the domain – for example, which IP address or hostname is associated with a domain or subdomain, and how email traffic is routed.

| If you are only using the services provided by Avaruus.net with your domain, you do not need to make any changes to the DNS records. If you are distributing services elsewhere, you will make the necessary changes to the records according to the instructions of the third party.

Making Changes to Records

All changes are made on the customer pages. If you do not know what changes need to be made to the records, please request instructions from the party requesting the changes to be made.

Log in to customer pages.
Go from the main menu to the Domains section and select your domain from the dropdown menu.
Select the Zone Records tab and you will see all the domain’s zone records listed on the tab.

Adding a Record

Press the Add New Record button.
Enter the record type and the other information for the record and save.

Editing a Record

If the record is locked, first unlock it by pressing the lock icon.
You can edit the target value directly into the field or edit all the values by pressing the pencil icon.

| When you have added a new record or edited a record, the record will be displayed in the list surrounded by a green frame. This means that the record wil

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